W+R is hiring

Support Representative

Job Description

Provide Tier-1 technical support and troubleshooting to our users via telephone, email, and web based tools. Advise customers on product functionality, features, and other support related inquiries. Facilitate conflict resolution and/or escalation. Candidate should possess good judgment and decision-making abilities. We are accepting resumes for both local or remote candidates for this position. (Seeking candidates in the following states CA, CO, TN, AZ, GA, TX, NV, OH)

Required Skills

Experience

2+ years full time product support work experience required.

Education

High school diploma or GED

Bonus Skills

Desired but not required

Job Type

Full-time

How To Apply

CAREERS